Business Process Outsourcing (BPO)

We have to change the way we work, get your digital workforce operational in less than 24 hours

In this new world, we have to change the way we work and build our business for the new normal and social distancing. With the advances in technology and cloud computing the world has become a small place and you are now able to access and try out facilities and services in real time.
NSD Marketing is an international B2B Marketing Agency with a key focus on offshore outsourcing. We specialise in three main sectors:

  • Lead generation
  • Data capture
  • Back office & workflow

We our own call centre and have access to the best call centres across Asia and the Middle East to help us with the ever-increasing demand from western companies to streamline their business’ without affecting service or productivity whilst driving growth at the same time.
NSD Marketing provides this bridge across the minefield that international outsourcing can be. We have a carefully thought out infrastructure to control all sites under our banner. This includes centralised, standalone data capture and quality control centres to maximize lead quality. We have secure CRM and dialler services to protect valuable information and comply with data protection requirements. We also carry out regular audits on all centres to ensure best practice is maintained, any prolonged negligence in this respect results in a temporary suspension from our network until the issue is rectified.
We believe that due to our extensive knowledge and understanding of this sector we are able to place any outbound campaign with the relevant centre to obtain optimum results for you the client.


  • Legal Process Outsourcing (LPO) Services – Process consulting and legal research Legal firms in the west can take advantage of cost saving by outsourcing the legal processes to India as we can offer a well-diversified and professional legal personnel and services. We offer legal outsourcing to take on your work or remote legal professionals that gives you your legal team that works exclusively for you. We can take care of your niche processes that includes:
    • Legal transcription
    • Indexing
    • Document drafting
    • Legal research
    • Paralegal services
    • Litigation support
    • IP Contract drafting
    • Legal writing
    • Patent review
    • Contract drafting
    • Deposition summary writing – and much more
  • Insurance & Financial Business Outsourcing (BPO) services. Several challenges cloud the insurance and financial landscape of today. On one hand, insurers and lenders must deal with intense competition and stringent regulations. On the other hand, they grapple with thinning operating margins. Ever-increasing customer demands for best-in-class services make the market even more challenging.
    Operating in such an environment is a tough proposition, where merely reducing cost of operations will not get you very far. You need to strategically assess your organizational resources and adopt an innovative approach. This way you can not only improve business operations, but also grow faster than your competitors.
    We focus on business process improvement, quality customer interaction and leveraging analytical insights to improve decision-making, revenue growth, and profitability. With deep subject matter expertise and Six Sigma tools and strategies that drive efficiency in processes, we offer embedded BPO and technology solutions to help you enhance your business. We handle your operational needs, so you can focus on your core business – your customers

BPO for intelligent workflows

Digital technologies have created new opportunities for business leaders. Traditional operations and business process outsourcing models are being reinvented through more intelligent workflows using automation, artificial intelligence, the Internet of Things (IoT), cloud and other emerging technologies. To remain relevant and grow, businesses must constantly evolve to more intelligent, fully orchestrated processes that take into account customers, employees, suppliers and business partners alike.
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